Roullette Terms & Conditions — Complete Membership and Service Agreement

1General Introduction

These Terms & Conditions roullette Applies to all services provided through the platform. "Services" refers to the website, mobile application, games, Sports Betting, bonus programs, and all related features.

roullette An online gaming platform operating under an international license. Our goal is to provide members in Bangladesh with a safe, transparent, and enjoyable gaming experience. These terms govern both members and roullette- defines the relationship between both parties and sets out the rights and responsibilities of each.

This document may be updated from time to time. Members will be notified of significant changes via email or in-app notification. Checking this page regularly will keep you up to date.

2Account Rules

roulletteTo open an account with , the following conditions must be met:

• You must be 18 years of age or older.
• All information provided at registration must be accurate and your own — you may not open an account in someone else's name.
• Each person may operate only one account. Creating multiple accounts will result in both being cancelled and any deposited funds may be forfeited.
• Your account password and login credentials must be kept strictly confidential. You may not allow anyone else to use your account.
• You may be required to submit proof of identity and address for account verification.

roullette Additional verification information may be requested at any time. If it is not provided within the specified timeframe, the account may be temporarily suspended. This is done in the interest of security, not against the member.

3Deposits & Withdrawals

The following rules apply to deposits and withdrawals on a member's account:

• You must use only payment methods registered in your own name. Using someone else's bKash, Nagad, or bank account is not permitted.
• The mobile number or account to which funds are sent during a withdrawal must be verified and must belong to the member.
• To withdraw bonus funds, you must meet the specified wagering requirement — this is clearly stated alongside each bonus.
• In the case of suspicious transactions roullette Withdrawals may be temporarily held pending investigation.
• All deposited funds must come from a legitimate, lawful source.

Withdrawals are typically processed within 15 to 30 minutes. VIP members enjoy even faster processing times. Additional time may be required if verification is incomplete or further information is needed.

4Bonuses & Promotions

roulletteBy accepting -'s bonuses and promotional offers, you automatically agree to the associated terms. All bonuses are subject to wagering requirements.

• The welcome bonus is available to new members only and is based on the first deposit.
• The same bonus cannot be claimed more than once.
• If wagering is not completed before the bonus expires, both the bonus and any winnings derived from it will be forfeited.
• Withdrawing while a bonus is active may result in the bonus being forfeited.
• Some games do not contribute to bonus wagering, or contribute at a reduced rate — this is noted in the bonus details.
• roullette Reserves the right to modify, suspend, or cancel any bonus offer at any time.

5Betting Rules

The following rules apply to participation in Sports Betting and casino games:

• Once a bet is confirmed, it cannot be changed — however, the cash-out feature may be used if available.
• If a game or bet is interrupted due to a technical issue roullette Will review impartially and reach a decision.
• If a sports event is cancelled, the stake for the related bet will be refunded.
• For bets placed due to incorrect odds or technical errors roullette Reserves the right to make amendments.
• Odds in in-play betting change in real time. If the odds change before confirmation, the updated odds will apply.

Game outcomes are determined by a certified Random Number Generator (RNG), which is regularly audited by independent international testing agencies. roullette Does not interfere with game outcomes and has no technical means to do so.

6Prohibited Activities

The following activities are strictly prohibited and will result in permanent account closure:

• Abusing the bonus system — for example, creating multiple accounts to claim the same bonus repeatedly.
• Using software, bots, or automated systems to gain an unfair advantage.
• Attempting to steal or hack the account information of other members.
• Using the platform for money laundering purposes.
• Participating in match fixing or any other fraudulent activity.
• Coordinating with other members with the intent to cause financial harm.

7Privacy & Data Protection

roullette Takes the protection of members' personal information very seriously. Any data you provide is used solely for service delivery and necessary verification purposes.

• Your personal information is never sold or shared with third parties.
• Information may be disclosed to regulatory authorities where required by legal obligation.
• Anonymous usage data may be analyzed to improve the platform experience.
• Your contact information may be used to send service-related notifications.

For our full Privacy Policy Visit the page.

8Account Closure & Suspension

Members may close their account at any time by contacting support.

roullette May suspend or close an account under the following circumstances:

• Violation of the Terms & Conditions.
• Failure to provide verification details or submission of false information.
• Involvement in suspicious or fraudulent activity.
• At the direction of a regulatory authority.

If an account is legitimately closed, funds will be returned; however, any bonus-related amounts will be settled in accordance with the applicable terms. In the case of self-exclusion, the account cannot be reactivated before the specified period ends.

9Responsible Gaming

roulletteGaming on - is meant to be enjoyable, not a source of financial stress. We encourage all members to game responsibly.

• Set deposit limits — establish your daily, weekly, or monthly cap in advance.
• Use the self-exclusion option to take a break from gaming for a set period.
• Never bet beyond your budget — only wager what you can afford to lose.
• Avoid placing large bets when emotions are running high.
• Gaming should never be considered a source of income.

If you think you may have a gaming problem Responsible Gaming You'll find detailed help information on the page. roullette-'s support team is also always ready to help with this.

10Dispute Resolution

If a dispute arises with a member, please contact the support team first. Most issues are resolved through direct communication.

If the matter is not resolved through support, you may file a formal complaint. roullette Every complaint will be reviewed and responded to within 7 business days.

In disputes regarding game outcomes, the platform's server logs shall serve as the definitive record. Results determined by a certified RNG cannot be altered.